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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hilario Rodriguez

November 5, 2024

5  out of  5
rating by Hilario Rodriguez
"Emma was Very professional and I am pleased with her her help."
We responded:
"Thank you so much for your 5-star review, Hilario! We're delighted to hear that you found Emma to be very professional and that you were pleased with her help. Whether it’s auto insurance, home insurance, life insurance, or even pet insurance, our team is dedicated to providing top-notch service to meet your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Ramon Lara

October 31, 2024

5  out of  5
rating by Ramon Lara
"Buena atención por la compañera Emma Medrano por el buen servicio"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Emma Medrano provided you with great service. If you ever have questions about auto insurance, property insurance, or life insurance, please don't hesitate to reach out. Your feedback means a lot to us, and we look forward to welcoming you back soon. Have a fantastic day!"
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Majid Ajmeri

October 25, 2024

5  out of  5
rating by Majid Ajmeri
"Its been two years since i have my two cars insurances with State Farm and i just got my Nissan van insurance today.The agent name Miriam Mora is always provide me professional and courteous services with amazing rates.its no doubt has a 5 star services.Good luck.Thanks Miriam Mora."
We responded:
"Thank you for your fantastic 5-star review! We’re delighted to hear that Miriam Mora has provided you with excellent service for your auto insurance, renter insurance, and life insurance over the past two years. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything in the future, feel free to reach out! Safe travels with your Nissan van!"
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Yesenia Costley

October 24, 2024

5  out of  5
rating by Yesenia Costley
"Katia the account representative that I spoke to was very professional and knowledgeable."
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Katia provided you with professional and knowledgeable assistance. At our agency, we strive to offer the best in auto insurance, jewelry insurance, homeowners insurance, umbrella insurance, and pet insurance. Your satisfaction is our top priority, and we're glad Katia could help you navigate your options. If you have any further questions or need assistance with any of our insurance products, feel free to reach out!"
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Alex McCullough

October 18, 2024

5  out of  5
rating by Alex McCullough
"Emma is responsive, kind, and incredibly professional! She was able to help deliver what I needed with lightning speed and accuracy! 10/10 for Emma!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Emma provided you with such exceptional service. Your kind words truly highlight her dedication and professionalism. We’ll be sure to share your feedback with her. If you need anything else, feel free to reach out anytime!"
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Jay J.R.

October 15, 2024

4  out of  5
rating by Jay J.R.
"I've been a client for more than a decade. Recent interactions with client / account representatives have both been very prompt and professional. Special mention to Katia and Philip."
We responded:
"Thank you for sharing your positive experience, Jay! We're thrilled to hear that you've been a client for such a long time and that your recent interactions with our account representatives, Katia and Philip, have been prompt and professional. We appreciate your special mention of them. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your continued support as a long-term client."
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Jhon Ceron

October 14, 2024

5  out of  5
rating by Jhon Ceron
"Excelente servicio"
We responded:
"Hi Jhon, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had an excellent experience with our service. Both Katia and Phil are exceptional members of our team, and we are glad to hear that they were able to assist you. We pride ourselves on providing top-notch customer service, and it's always rewarding to receive such positive feedback. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We are here to help! Thank you once again for your kind words and for choosing our service."
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JACKSON ANDRES Acosta

October 5, 2024

1  out of  5
rating by JACKSON ANDRES Acosta
"Mala compañía me engañaron al comienzo le dan un valor e onomico y años 2 .eses le su en 200 y después dicen que la persona no trabaja hay los mueven son uno rateros ladrones hay que denunciarlos."
We responded:
"Jackson, thank you for sharing your feedback about your experience with the company. I understand that you are frustrated with the increase in price and the lack of continuity in customer service. Insurance premiums can change over time due to various factors, such as changes in risk assessment, market conditions, or individual circumstances. It is advisable to review your policy periodically to ensure it still meets your needs and to explore potential cost-saving options. Regarding the issue with the salesperson who is no longer with the company, I apologize for any inconvenience caused. It is unfortunate when there is a lack of consistency in customer service, and I recommend reaching out to us discuss your concerns further. We may be able to provide you with more information and assist you in finding a solution. I hope the company can address your concerns and find a satisfactory solution for you."
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Domingo Fernandez

October 5, 2024

5  out of  5
rating by Domingo Fernandez
"Excelente servicio"
We responded:
"Domingo, thank you for taking the time to leave a 5-star review! We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our company. Your satisfaction is our top priority, and we strive to provide excellent service to all of our customers. It's wonderful to know that we have met your expectations and that you are happy with the services we offer."
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maireni urena

September 30, 2024

5  out of  5
rating by maireni urena
"Thank you so much Emma for a great Customer Service, she is a wonderful person and I Appreciate for your help thk."
We responded:
"Maireni, thank you for the 5-star review and your kind words about Emma's exceptional customer service. We appreciate your feedback and will pass it on to her. If you need assistance with auto, renters, or life insurance, please don't hesitate to contact us. We're here to help!"
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F. P.

September 19, 2024

5  out of  5
rating by F. P.
"I highly recommend Dora. I couldn't be more satisfied with the exceptional service I received from her. I had a few issues with my homeowner’s policy and she made sure to answer all my questions and reply to my emails promptly. Great customer service."
We responded:
"Thank you for taking the time to share your fantastic experience with Dora! We're thrilled to hear that you were highly satisfied with the exceptional service she provided. Dora is dedicated to providing top-notch customer service and ensuring that all your questions were answered promptly. We're glad she was able to assist you with your homeowner's policy issues and provide the support you needed throughout the process. We truly appreciate your recommendation and are grateful for your kind words. If you ever require further assistance or have any other questions, please don't hesitate to reach out. We look forward to serving you in the future!"
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Camille Zhang

September 9, 2024

5  out of  5
rating by Camille Zhang
"Prompt and smooth service from Katia! Thank you"
We responded:
"Thank you for the 5-star review! We're thrilled to hear that Katia provided prompt and smooth service. We appreciate your support and look forward to serving you again!"
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Javier

September 9, 2024

5  out of  5
rating by Javier
"Un excelente servicio, los Empleados conocen sus políticas y son muy amables, Katia muy amable supo resolver mi situación"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had an excellent experience with our service. It is great to know that our employees are knowledgeable about our policies and provided you with friendly assistance. We are especially pleased to hear that Katia was able to resolve your situation effectively and with kindness. We appreciate your feedback and are grateful for your support. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again!"
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Sebastian Dorado

September 6, 2024

5  out of  5
rating by Sebastian Dorado
"Miriam made this process extremely flawless and easy. I couldn’t be more grateful. I’m really glad I reached out to them."
We responded:
"Thank you so much for your kind words, Sebastian! I'm thrilled to hear that Miriam was able to make the process so smooth and hassle-free for you. We pride ourselves on providing excellent service and making our customers' lives easier. We're grateful that you reached out to us as well, and we're always here to help with any information or assistance you may need in the future. Thank you once again for choosing our services!"
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E.Zerrin Guneysu

September 4, 2024

5  out of  5
rating by E.Zerrin Guneysu
"This team is great! The service is really fast and excellent. I worked with Katia, she is very knowledgable about their insurance coverages she got me the best solution for my immediate insurance needs.She follows thru her work!"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team and that our service exceeded your expectations. We are especially glad to hear that Katia provided you with excellent assistance. We take pride in our knowledgeable staff, and it's wonderful to know that she was able to find the best solution for your immediate insurance needs. We will make sure to pass on your kind words to her. At our company, we strive to provide fast and efficient service, so it's great to see that we were able to meet your expectations in that regard as well. We appreciate your recognition of our team's hard work and dedication. Thank you once again for your kind words and for choosing our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!"
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Sobeida Javier

August 22, 2024

5  out of  5
rating by Sobeida Javier
"Nada mejor que la empatía !! la exelente amabilidad de EMMA para ayudar , detallar y explicar , y sobretodo comprender tu necesidad al elegir una póliza de seguro de carro yo excelentemente complacida . MUUUUCHAS GRACIAS !! DIOS TE BENDICE SIEMPRE ."
We responded:
"Thank you for your amazing review, Sobeida! We're thrilled to hear that Emma provided you with exceptional empathy and kindness while helping you choose a car insurance policy. It's wonderful to know that she took the time to explain and understand your needs. We'll be sure to pass along your kind words to Emma. If you ever have any more questions or need further assistance, please don't hesitate to reach out. "
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Carlos McBoyle

August 20, 2024

5  out of  5
rating by Carlos McBoyle
"Dora Turcios nos ha brindado el mejor servicio y asesoramiento. 10/10"
We responded:
"Thank you for your positive feedback, Carlos! I'm glad to hear that Dora Turcios provided you with exceptional service and advice. I'll make sure to pass along your kind words to her. If you have any more questions or need further assistance, feel free to ask!"
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I K

August 14, 2024

5  out of  5
rating by I K
"Very good experience with this SF agency. Professional and fast service. Highly recommended. Insured my home and car with them about 2 months ago and have been very pleased with their service since then. Called yesterday at their closing time to switch policy to another car and was worried that it maybe too late and I will have to wait till tomorrow but Emma stayed on the call with me till everything was done. Great customer service!"
We responded:
"hank you for taking the time to share your wonderful experience with our SF agency. We greatly appreciate your kind words and are thrilled to hear that you had a very good experience with us. We take pride in providing professional and fast service to our customers, and we're delighted to know that you found our service to be just that. Your recommendation means a lot to us, and we're glad that you have been pleased with our service since insuring your home and car with us two months ago. We understand that switching policies can sometimes be time-sensitive, and we're glad that Emma was able to assist you even during our closing time. Our team is committed to going above and beyond for our customers, and we're happy to hear that Emma stayed on the call with you until everything was done. We'll be sure to pass along your praise to her and acknowledge her great customer service. Thank you once again for choosing our SF agency, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, please don't hesitate to reach out."
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Darlene Rodriguez

August 13, 2024

5  out of  5
rating by Darlene Rodriguez
"I got into my first accident a few days ago and Emma Medrano was wonderful. She was quick to respond and was extremely patient in explaining how everything worked. Highly recommend."
We responded:
"Thank you for your 5-star review, Darlene! We're glad to hear that Emma Medrano provided you with exceptional service during such a stressful time. We appreciate her quick response and patience in explaining the process to you. We're happy to have been of assistance and appreciate your recommendation. If you have any more questions or need further help, feel free to reach out."
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Chelsea Waidlich

August 12, 2024

5  out of  5
rating by Chelsea Waidlich
"Very kind and helpful!"
We responded:
"Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our service to be kind and helpful. Providing excellent customer service is our top priority, and we are delighted that we were able to assist you. We understand that finding the right insurance coverage can be a daunting task, but we are here to make the process as seamless as possible for you. Whether it's auto insurance, renters insurance, or life insurance, our team of experts is dedicated to helping you find the perfect coverage tailored to your specific needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We are here to provide ongoing support and guidance throughout your insurance journey. Thank you once again for your kind words and for choosing us as your insurance provider. We truly appreciate your trust and look forward to serving you in the future."
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An C

August 9, 2024

5  out of  5
rating by An C
"I appreciate the help provided but Ms Turcios, she was very knowledgeable and kind responding to my policy inquiries."
We responded:
"Thank you for your feedback, An! I'm glad to hear that you found the assistance helpful. I'll make sure to pass on your kind words to Ms. Turcios. If you have any more questions or need further assistance, feel free to reach out."
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anthony ramirez

August 8, 2024

5  out of  5
rating by anthony ramirez
"Excellent service from Nayi. She was quick to answer all my questions and was an expert in resolving my issues."
We responded:
"Thank you for your feedback, Anthony! We're thrilled to hear that Nayi provided you with excellent service. We pride ourselves on having knowledgeable and responsive assistants like Nayi who are dedicated to resolving any issues you may have. We appreciate your support and look forward to assisting you in the future!"
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Javier Humberto Rendon Serrano

August 8, 2024

5  out of  5
rating by Javier Humberto Rendon Serrano
"Esta mañana estuve en la oficina, me atendió Nayi, excelente persona y muy profesional en su oficio, me hizo sentir muy bien 👍, la oficina limpia y muy agradable, muchas gracias. Javier Rendón."
We responded:
"Thank you, Javier, for your fantastic review! We're thrilled to hear that our service has been excellent for you. It's our pleasure to assist you, and we appreciate your kind words of appreciation. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our service!"
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Carlos Cruz

August 5, 2024

5  out of  5
rating by Carlos Cruz
"fue una muy buenas experiencia me a yudo con todo lo que necesito mag gracias ."
We responded:
"Thank you so much for leaving us a fantastic 5-star review! We are delighted to hear that your experience with us was very good and that we were able to assist you with everything you needed. Providing excellent service and meeting our customers' needs is our top priority, so your feedback truly means a lot to us. If you ever require further assistance in the future, please don't hesitate to reach out. We're here to help and we appreciate the opportunity to be of service to you. Thank you once again for your kind words and for choosing us."
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William Pratt

August 2, 2024

5  out of  5
rating by William Pratt
"My agent was very kind and direct with helping me change my coverage. They understood what I was asking and explained all the changes in detail and made sure I had the best possible coverage and tools, clarifying each option. I appreciated their help and patience and care!"
We responded:
"Thank you for your fantastic 5-star review! We're glad to hear that Emma, your agent, provided kind and direct assistance in changing your coverage. Emma took the time to understand your needs, explained all the changes in detail, and ensured you had the best possible coverage for your renters insurance. We appreciate your recognition of Emma's help, patience, and care. If you need any further assistance, please don't hesitate to reach out."